Contact Us
Frequently Asked Questions (FAQ)
Please read through our frequently asked questions before filling out the form below. We're always happy to hear from you.
Where are you located?
- Herbalists and nutritionists work 1:1 in-person and remotely across Canada.
- Counsellors work 1:1 in-person, by Zoom, or by phone,
- Acupuncturists offer 1:1 in-person support in the Vancouver area.
- Energy Healers offer 1:1 in-person Vancouver area and online grounding support.
Need to mail something to us? Our mailing address is as follows:
Compassion Roots Wellness Centre Society
P.O. Box 42103, Vancouver, RPO Champlain Mall. B.C. Canada V5S 4R5
Compassion Roots Wellness Centre acknowledges that it is situated on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations.
How do I schedule an appointment?
Please fill out the contact form below. While we make every effort to respond to last-minute requests, we generally expect a minimum of 48 hours notice.
Waiting List
Once you submit your contact form, you will be informed if your counsellor or practitioner has a waiting list.
If you find yourself on a waitlist for Compassion Roots services, it's essential to remember that this period can be an opportunity for preparation and self-care. While waiting, consider exploring complementary practices like mindfulness, gentle exercise, or nutrition adjustments that align with your holistic goals. These small steps can not only enhance your well-being but also prepare your body and mind for the comprehensive treatment you'll soon receive. Stay positive and proactive—your journey to better health is already underway, and every effort you make now contributes to the healing process. We're here for you every step of the way!
Compassion Roots Wellness Centre acknowledges that it is situated on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations.
Please reach out to the individual practitioner for info on the Subsidy and Sliding Scale.
Am I eligible for the subsidy or sliding scale?
Everyone is welcome to apply for the sliding scale and subsidy. Applicants are required to provide a current copy of the notice of assessment (NOA) from CRA.
How do I apply for the sliding scale and subsidy program?
Please start by filling out the contact form below. Someone will reach out to you within 48 hours.
What can I expect once I submit my application?
The applicant's status will be reassessed each year. A patient will be required to reapply with a current NOA from CRA.
Compassion Roots Wellness Centre acknowledges that it is situated on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations.
I'm in crisis and/or distress and require an immediate response.
Please contact the Crisis Centre of BC Distress Line.
Here are some options for those dealing with a mental health crisis across Canada:
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Distress Line Numbers: Greater Vancouver (604)872-3311 Toll-free Lower Mainland and Sunshine Coast 1(866) 661-3311 TTY 1(866) 872-0113 BC-wide 1-800-SUICIDE (1-800-784-2433) Online Distress Services www.youthinbc.com, www.crisiscentrechat.ca Seniors Distress Line (604) 872-1234 Mental Health Support (BC-wide) (604) 310-6789
Can I use Compassion Roots resources (videos, PDFs, etc.) on my organization’s website?
Compassion Roots may grant permission to use its resources for non-commercial purposes. Reproduction, distribution, transmission, or publication of any material on this website for commercial purposes, whether in whole or in part, is strictly prohibited without the written consent of Compassion Roots Wellness Centre Society. Contact: Compassion Roots
Compassion Roots Wellness Centre acknowledges that it is situated on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations.
Didn't find what you were looking for?
Please see the FAQ above or message us in the contact form below.
Compassion Roots Wellness Centre acknowledges that it is situated on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations.
Thanks for your message! We’ll be in touch soon.